Customer Awareness about the Advancement of Technology in Banking Industry in Kanchipuram District
DOI:
https://doi.org/10.54368/qijcm.1.4.0006Keywords:
ATMs, Banking Services, Customer Awareness, Customer Satisfaction, e-Banking, Electronic Banking, Information Technology, TechnologyAbstract
We are currently living in an age of globalisation. Globalization has become a top strategic priority for multinational corporations throughout the world. The advancement of technology has also assisted in the process of globalisation. Changes, inventions, and advancements in technology have always increased today's standards. Society has gained new dimensions as a result of this development. As a result, services are now delivered differently. In the past two decades, information technology has been a significant factor influencing financial systems all around the world. Its effect has also been seen strongly in the banking industry. The introduction of technology into the banking industry has a lot of benefits and implications. Legal action begins when there are negative consequences for the broader public or a person in particular. Banking has several difficulties as a result of legal requirements on the one hand, and the development and acceptance of new technologies on the other. As a result, the RBI will have to issue new rules.
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